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Reazy Terms of Service

Last updated: June 10, 2025

Welcome to Reazy! These terms form a contract between you and Reazy LLC (“Reazy,” “we,” “our”). Please read them carefully. By creating an account or using any Reazy product (our website, Chrome extension, or mobile apps), you agree to these terms.

1. What “Reazy” Means

“Services” = the Reazy website (https://reazy.pro), the Reazy web app (https://app.reazy.pro), our Chrome extension, any mobile/desktop apps, and any content, features, or support we provide through them.

2. Who Can Use Reazy

  • You must be 16 years or older to create an account and use the Services.
  • You promise that the information you give us is true and that you will keep your login credentials secret.

3. Plans, Billing, and 14‑Day Money‑Back Guarantee

3.1 Free Plan

  • Upload or save up to 3 documents (text, PDF, or webpage) per account.
  • An account is required so we can track your limit and save your library.

3.2 Paid Subscription

  • Monthly or yearly subscription handled by Stripe. Prices are shown at checkout.
  • Auto‑renewal: Your plan renews until you cancel in your account settings.
  • 14‑day guarantee: If you cancel within 14 days of your very first payment, we will refund that payment in full. Renewals are not refunded.

4. What You Can—and Can’t—Do

4.1 Allowed

  • Listen to your own documents.
  • Share short clips for non‑commercial personal use.

4.2 Not Allowed

  • Break the law, harass others, or upload illegal content.
  • Scrape, reverse‑engineer, or try to bypass our limits or security.
  • Call our backend directly except through our official clients.
  • Train AI Models. Do not use any audio or data from our service to develop, train, or improve any AI model (your own or someone else’s).

5. Your Content & Our IP

  • Your files stay yours. You give us a limited, revocable license to process, store, and stream your content solely to provide the Service to you. This license ends when you delete your content from our systems.
  • Reazy’s voices, code, and branding are ours. You may not copy or resell them.
  • DMCA Takedown Notices. We respect intellectual property rights. If you believe content on our service infringes your copyright, please send a notice compliant with the Digital Millennium Copyright Act (DMCA) to our designated agent:
    • Designated Agent: Benjamin Whitfield
    • Email: hello@reazy.com
    • Mailing Address: 12220 N MacArthur Blvd, Ste F #729, Oklahoma City, OK 73162, USA

6. Third‑Party Services

We rely on:

  • Stripe – payments
  • PostHog – product analytics
  • Google Cloud / Firebase – hosting & authentication

Each provider has its own terms and privacy policy.

7. Privacy

We collect only what we need to run the Service. Details are in our separate Privacy Policy, which explains cookies, local storage, analytics events, and how to opt out.

8. Service Changes & Availability

We aim for high uptime but may suspend the Service for maintenance or emergencies. Features can change over time.

9. Disclaimers & Liability Limits

  • Reazy is an informational utility, not a medical device or accredited educational tool. For professional advice, consult a qualified expert.
  • We provide the Service “as is.” To the fullest extent allowed by law we disclaim warranties of merchantability, fitness, and non‑infringement.
  • Liability cap: If we are liable to you for any reason, the maximum amount we will owe is the greater of US $100 or the subscription fees you paid in the past 12 months. Nothing in these Terms limits liability for gross negligence, willful misconduct, or any other liability that cannot be limited by law.

10. Indemnity

If someone sues Reazy because you violated these terms or another person’s rights, you will defend and indemnify us for any damages or costs.

11. Dispute Resolution & Arbitration

11.1 Governing Law

These Terms and any dispute between you and Reazy are governed by the laws of the State of Oklahoma, U.S.A., without regard to conflict‑of‑laws principles.

11. Dispute Resolution & Arbitration

11.1 Governing Law

These Terms and any dispute between you and Reazy are governed by the laws of the State of Oklahoma, U.S.A., without regard to conflict‑of‑laws principles.

11.2 Informal Resolution First

Before either party files a claim, you and Reazy agree to email the other a short written notice of the dispute (“Notice”) and work in good faith for 30 days to settle it informally.

  • Your Notice must be sent to hello@reazy.com and include your name, the email tied to your Reazy account, a brief description of the problem, and what you want.
  • Our Notice will be sent to the email on your Reazy account and will include the same information.

If we cannot resolve the dispute within 30 days after the Notice is received, either party may start arbitration as described below.

11.3 Binding Arbitration (American Arbitration Association)

All disputes that are not resolved informally or in small‑claims court will be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (the “Rules”).

  • The arbitration will be conducted by a single, neutral arbitrator.
  • Location & Format – The arbitration will be held in Oklahoma County, Oklahoma, or remotely (phone or video) if either party requests.
  • Fees – AAA filing and arbitrator fees will be paid as follows:
    • You pay the first US $200 of AAA’s filing fee.
    • Reazy pays all other filing and arbitrator fees.
  • The arbitrator may award the same damages and relief that a court could award under law and must follow these Terms.
  • The arbitrator’s decision is final and binding except for a limited right of appeal under the Federal Arbitration Act.

11.4 Class‑Action Waiver

You and Reazy agree to resolve any dispute only on an individual basis. Neither party may bring a claim as a plaintiff or class member in a class, consolidated, or representative action. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

If this class‑action waiver is found unenforceable as to a particular claim or request for relief (such as public injunctive relief), that claim or request must be litigated in a court of competent jurisdiction in Oklahoma County, Oklahoma, and the rest of this arbitration section will remain in force.

11.5 Exceptions

  • Small Claims Court – Either party may bring an individual claim in small claims court in Oklahoma County (or the county where you live) if the claim is within that court’s jurisdiction.
  • Intellectual‑Property or Misuse Claims – Either party may seek injunctive or other equitable relief in a court of competent jurisdiction for alleged infringement or misuse of trademarks, copyrights, trade secrets, patents, or other intellectual‑property rights.

11.6 Severability

If any part of this Section 11 is found unenforceable, that part will be severed, and the rest will remain in effect—except that the entirety of Section 11.4 (Class‑Action Waiver) will be unenforceable if the waiver itself is held unenforceable.

11.7 Survival

This Section 11 survives termination of your account or these Terms.

12. Termination & Suspension

You may close your account at any time in settings. We may suspend or terminate your access if you materially breach these terms or misuse the Service.

13. Miscellaneous

  • Changes to Terms: We may update these Terms at any time. Changes are effective immediately when we post them. Your continued use of the Service after we post changes means you accept them.
  • Assignment: We can transfer this contract as part of a merger or sale. You may not transfer your rights without our consent.
  • Electronic Communications: By using Reazy you consent to receive notices electronically.
  • Severability: If any part of these terms is unenforceable, the rest remains.

14. Contact Us

Email: hello@reazy.com

Mailing address: 12220 N MacArthur Blvd, Ste F #729, Oklahoma City, OK 73162, USA